All Systems Operational

UCaaS — Customer Administration Portal & Atlas Operational
Atlas Partner Portal Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax Operational
nCommand Operational
nCommand Plus Operational
Voyant Connect Operational
OfficeXtend Operational
Webex Calling Application Operational
Call Control Features Operational
UCaaS — BroadSoft Portal Operational
Voyant Voice Management Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax Operational
Voyant Connect Operational
OfficeXtend Operational
Cisco Webex Operational
Call Control Features Operational
Cloud Connected PSTN for Webex Calling Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
MS Teams - Direct Routing Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
MS Teams - Operator Connect Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Voyant Maintenance ID# 3129 05/21/2026 - (Low Probability) Service Affecting May 21, 2026 22:00 - May 22, 2026 02:00 CDT

Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 05/21/2026 22:00 Hrs Central
End Time/Date: 05/22/2026 02:00 Hrs Central



Maintenance ID: 3129

Description: Voyant will be rebooting one of our core switches during the specified maintenance window. A redundant switch, and paths are in place for traffic to fail over to. The reboot of the switch under maintenance is expected to last 20-30 minutes, with no impact in traffic expected.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted on May 19, 2026 - 12:23 CDT
May 19, 2026
Voyant Maintenance ID# 3130 05/18/2026 - Service Affecting
Completed - The scheduled maintenance has been completed.
May 19, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:00 CDT
Scheduled - Voyant Service Affecting Notification

Start Time/Date: 05/18/2026 22:00 Hrs Central
End Time/Date: 05/19/2026 04:00 Hrs Central

Backup Time/Date: 05/19/2026 22:00 Hrs Central



Maintenance ID: 3130

Description: Voyant engineers will be updating the call recording platform User Interface.

Impact: During the maintenance window, call recordings will not process and user access will not function. Once the upgrade is complete, recording and interface access will be restored. Historical data prior to and after the maintenance will be functional, but no calls will be recorded while the platform is under maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
May 13, 13:14 CDT
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Voyant Maintenance ID# 3120 05/11/2026 - (Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
May 12, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:30 CDT
Scheduled - Voyant Maintenance ID# 3120 05/11/2026 - (Low Probability) Service Affecting



Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 05/11/2026 23:30 Hrs Central
End Time/Date: 05/12/2026 01:30 Hrs Central



Maintenance ID: 3120

Description: Voyant will be moving system-generated emails (such as voicemail and other call feature report emails) from Broadworks to a new email delivery system to improve overall reliability and consistency.

Customers that filter e-mail based on IP addresses may need to add the new IP to their filters.
Current IP addresses: 206.147.190.70 & 206.147.191.70
New IP address: 159.112.253.239


Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
May 8, 08:51 CDT
May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Voyant Maintenance ID# 3126 5/6/2026 - Service Affecting (Low Probability)
Completed - The scheduled maintenance has been completed.
May 7, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:30 CDT
Scheduled - Voyant Service Affecting Notification

Start Time/Date: 5/6/2026 10:30 PM Central
End Time/Date: 5/7/2026 05:30 AM Central

Maintenance ID: 3126

Description: Voyant will perform maintenance on Atlas/CAP servers to apply new feature releases

Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@Voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
May 5, 12:30 CDT
Voyant Maintenance ID# 3120 05/06/2026 - (Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
May 7, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:30 CDT
Scheduled - Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 05/06/2026 23:30 Hrs Central
End Time/Date: 05/07/2026 01:30 Hrs Central



Maintenance ID: 3120

Description: Voyant will be moving system-generated emails (such as voicemail and other call feature report emails) from Broadworks to a new email delivery system to improve overall reliability and consistency.

Customers that filter e-mail based on IP addresses may need to add the new IP to their filters.
Current IP addresses: 206.147.190.70 & 206.147.191.70
New IP address: 159.112.253.239


Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Apr 28, 12:17 CDT
May 6, 2026
May 5, 2026

No incidents reported.

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