All Systems Operational

UCaaS — Customer Administration Portal & Atlas Operational
Atlas Partner Portal Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax Operational
nCommand Operational
nCommand Plus Operational
Voyant Connect Operational
OfficeXtend Operational
Webex Calling Application Operational
Call Control Features Operational
UCaaS — BroadSoft Portal Operational
Voyant Voice Management Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax Operational
Voyant Connect Operational
OfficeXtend Operational
Cisco Webex Operational
Call Control Features Operational
Cloud Connected PSTN for Webex Calling Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
MS Teams - Direct Routing Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
MS Teams - Operator Connect Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance ID# 3145 6/16/2026 - (Low Probability) Service Affecting Jun 16, 2026 21:00-22:00 CDT

Start Time/Date: 6/16/2026 21:00 Hrs Central
End Time/Date: 6/16/2026 22:00 Hrs Central

Backup Date: 06/17/2026 21:00 Hrs Central

Maintenance ID: 3145

Description: Voyant will be updating software on backend devices, and installing certificates to facilitate new HP phones - no impact is expected.

Impact: Any provisioning activity should be facilitated by redundant devices on the network, updates will take place in a staggered fashion to not impact services.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted on Jun 09, 2026 - 12:17 CDT
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Maintenance ID# 3141 6/09/2026 - (Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Jun 9, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 CDT
Scheduled - Maintenance ID# 3141 6/09/2026 - (Low Probability) Service Affecting

Voyant Service Affecting Notification

Start Time/Date: 6/09/2026 21:00 Hrs Central
End Time/Date: 6/09/2026 22:00 Hrs Central

Backup Date: 06/10/2026 21:00 Hrs Central

Maintenance ID: 3141

Description: Voyant will be updating software on backend devices, and installing certificates to facilitate new HP phones - no impact is expected.

Impact: Any provisioning activity should be facilitated by redundant devices on the network, updates will take place in a staggered fashion to not impact services.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Jun 9, 12:16 CDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Voyant Maintenance ID# 3144 - 06/04/2026 - Emergency Non - Service Affecting
Completed - The scheduled maintenance has been completed.
Jun 4, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 CDT
Scheduled - Maintenance ID# 3144 6/04/2026 - Emergency Non - Service Affecting

Voyant Notification

Start Time/Date: 6/04/2026 22:00 Hrs Central
End Time/Date: 6/04/2026 23:00 Hrs Central

Backup Time/Date: 6/5/2026 22:00 Hrs Central

Maintenance ID: 3144

Description: Voyant will be rebooting our Dallas SBC.

Impact: No customer impact expected, devices will be rebooted in standby mode, redundant pair will allow for graceful reboot.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Jun 4, 14:29 CDT
Jun 3, 2026
Voyant Maintenance ID# 3140 - 06/02/2026 - Emergency Non - Service Affecting
Completed - The scheduled maintenance has been completed.
Jun 3, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 CDT
Scheduled - Voyant Emergency Non Service Affecting

Start Time/Date: 06/02/2026 22:00 Central
End Time/Date: 06/03/2026 05:00 Central

Maintenance ID: 3140

Description: Voyant will be running diagnostics on our Dallas SBC cluster. Redundant primary cluster will remain in service throughout and will not be impacted in this work.

Impact: No customer impact expected

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Jun 2, 14:12 CDT
Jun 2, 2026
Maintenance ID# 3137 6/02/2026 - (Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Jun 2, 22:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 21:00 CDT
Scheduled - Maintenance ID# 3137 6/02/2026 - (Low Probability) Service Affecting

Voyant Service Affecting Notification

Start Time/Date: 6/02/2026 21:00 Hrs Central
End Time/Date: 6/02/2026 22:45 Hrs Central

Maintenance ID: 3137

Description: Voyant will be updating software on backend devices, and installing certificates to facilitate new HP phones - no impact is expected.

Impact: Any provisioning activity should be facilited by redundant devices on the network, updates will take place in a staggered fashion to not impact services.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Jun 2, 12:41 CDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Voyant Incident Notification // Parent Case #01602204 - Voice Services
Resolved - This incident has been resolved.
May 29, 15:48 CDT
Update - We are continuing to monitor for any further issues.
May 29, 12:47 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 12:18 CDT
Identified - The issue has been identified and a fix is being implemented.
May 29, 12:14 CDT
Investigating - Dear valued customer,

Some customers may be experiencing issue with voice and application services. Voyant engineers are working on resolving the issue as our top priority. Further updates to follow.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@Voyant.com and reference 01602204.

Please do not respond to this email address as it is not monitored.

Thank you,
Voyant
May 29, 12:05 CDT
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