All Systems Operational

UCaaS — Customer Administration Portal & Atlas Operational
Atlas Partner Portal Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax Operational
nCommand Operational
nCommand Plus Operational
Voyant Connect Operational
OfficeXtend Operational
Webex Calling Application Operational
Call Control Features Operational
UCaaS — BroadSoft Portal Operational
Voyant Voice Management Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax Operational
Voyant Connect Operational
OfficeXtend Operational
Cisco Webex Operational
Call Control Features Operational
Cloud Connected PSTN for Webex Calling Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Microsoft Teams - Direct Routing Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
Microsoft Teams - Operator Connect Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services Operational
Akixi Call Center Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Voyant Maintenance ID# 3196 9/12/2026 - Service Affecting ATLAS CAP Portal Sep 12, 2026 21:00 - Sep 14, 2026 05:30 CDT

Voyant Service Affecting Notification

Start Time/Date: 9/12/2026 21:00 Hr Central
End Time/Date: 9/14/2026 05:30 Hr Central

Maintenance ID: 3196

Description: Voyant will perform maintenance on Atlas/CAP servers.

Impact: The Customer Administration Portal and Atlas will be intermittently unavailable during the maintenance window.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@Voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted on Sep 02, 2026 - 12:00 CDT
Sep 3, 2026

No incidents reported today.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026
Voyant Maintenance ID# 3195 08/28/2026 -(Low Probability) Service Affecting ATLAS CAP Portal
Completed - The scheduled maintenance has been completed.
Aug 31, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:30 CDT
Scheduled - Voyant Maintenance ID# 3195 08/28/2026 -(Low Probability) Service Affecting ATLAS CAP Portal

Start Time/Date: 08/28/2026 22:30 Hr Central
End Time/Date: 08/31/2026 05:30 Hr Central

Maintenance ID:3195

Description: Voyant will perform maintenance on Atlas/CAP servers to apply new feature releases.

Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,


Voyant support
Aug 25, 15:11 CDT
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
Voyant Incident Notification // Parent Case #01629106 - Atlas Portal Not Accessible
Resolved - This incident has been resolved.
Aug 28, 17:32 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 11:59 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 11:47 CDT
Investigating - Dear valued customer,

Customers could be experiencing logging into the Atlas Partner Portal. Voyant engineers are working on resolving the issue as quickly as possible. Further updates to follow.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference 01629106

Please do not respond to this email address as it is not monitored.

Thank you,
Voyant
Aug 28, 11:35 CDT
Aug 27, 2026
Voyant Maintenance ID# 3194 08/26/2026 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Aug 27, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:00 CDT
Scheduled - Voyant Maintenance ID# 3194 08/26/2026 - (Low Probability) Service Affecting

Start Time/Date: 08/26/2026 22:00 Hr Central
End Time/Date: 08/27/2026 00:00 Hr Central

Maintenance ID: 3194

Description: Voyant will migrating transport on internal inbound production trunks. No impact is expected, redundancy and failover are in place at this time.


Impact: No customer impact expected

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant support
Aug 24, 10:24 CDT
Aug 26, 2026
Aug 25, 2026
Voyant Maintenance ID# 3157 08/25/2026 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Aug 25, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 CDT
Scheduled - Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 08/25/2026 21:00 hrs Central
End Time/Date: 08/25/2026 23:00 hrs Central

Maintenance ID: 3157

Description: Voyant engineers will be doing maintenance on the device profile servers.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Aug 4, 12:38 CDT
Voyant Maintenance ID# 3184 08/25/2026 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Aug 25, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:02 CDT
Scheduled - Voyant Maintenance ID# 3184 08/25/2026 - (Low Probability) Service Affecting

Start Time/Date: 08/25/2026 21:00 Hr Central
End Time/Date: 08/25/2026 22:00 Hr Central

Maintenance ID: 3184

Description: Voyant will be patching the ANPI residential servers during this window for security updates. No downtime or impact is expected.


Impact: No customer impact expected

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant support
Aug 11, 12:17 CDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Voyant Maintenance ID# 1052121 08/20/2026 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Aug 21, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 22:00 CDT
Scheduled - Voyant Maintenance ID# 1052121 08/20/2026 - (Low Probability) Service Affecting

Start Time/Date: 08/20/2026 22:00 Hr Central
End Time/Date: 08/21/2026 02:00 Hr Central

Maintenance ID: 1052121

Description: Voyant will be performing circuit maintenance on our Dallas network trunks on the Cisco CCP product.


Impact: No customer impact expected, redundant trunks exist to Chicago and should handle any call load during this timeframe.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant support
Aug 18, 08:51 CDT
Aug 20, 2026
← Incident History Powered by Atlassian Statuspage