All Systems Operational
UCaaS — Customer Administration Portal & Atlas
Operational
Atlas Partner Portal
Operational
Customer Administration Portal
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Toll-Free Calling
Operational
International Calling
Operational
911 Emergency Services
Operational
Hosted Fax
Operational
nCommand
Operational
nCommand Plus
Operational
Voyant Connect
Operational
OfficeXtend
Operational
Webex Calling Application
Operational
Call Control Features
Operational
UCaaS — BroadSoft Portal
Operational
Voyant Voice Management Portal
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Toll-Free Calling
Operational
911 Emergency Services
Operational
International Calling
Operational
Inteliquent Fax
Operational
Voyant Connect
Operational
OfficeXtend
Operational
Cisco Webex
Operational
Call Control Features
Operational
Cloud Connected PSTN for Webex Calling
Operational
Customer Administration Portal
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Toll-Free Calling
Operational
911 Emergency Services
Operational
International Calling
Operational
MS Teams - Direct Routing
Operational
Customer Administration Portal
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Toll-Free Calling
Operational
International Calling
Operational
911 Emergency Services
Operational
Ribbon Connect
Operational
MS Teams - Operator Connect
Operational
Customer Administration Portal
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Toll-Free Calling
Operational
International Calling
Operational
911 Emergency Services
Operational
Operator Connect
Operational
Enterprise SIP Trunking
Operational
Customer Administration Portal
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Toll-Free Calling
Operational
International Calling
Operational
911 Emergency Services
Operational
Network Trunking
Operational
Data Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Voyant Maintenance ID# 3034 01/06/2026 (resched) - Service Affecting Jan 12, 2026 23:00 - Jan 13, 2026 03:00 CST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 06, 2026 - 20:57 CST
Jan 06, 2026 - 20:57 CST
Scheduled -
Voyant Service Affecting Notification
Start Time/Date: 01/12/2026 22:00 Hrs Central
End Time/Date: 01/13/2026 03:00 Hrs Central
Backup Date: 01/14/2026 22:00 Hrs Central
Maintenance ID: 3034
Description: Sinch engineering will perform network redundancy testing in the Plymouth voice core. Engineers will duplicate a network link down scenario to ensure failover happens in a timely fashion, and if not, to determine fix actions to correct. Dallas voice network will not be worked on.
Impact: Customers on Plymouth SBCs may briefly see a failure to make/receive calls during failover. Customers may notice a disruption in features like BLF. Dallas SBCs should perform normally during this work.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 12, 2026 - 22:00 CST
Start Time/Date: 01/12/2026 22:00 Hrs Central
End Time/Date: 01/13/2026 03:00 Hrs Central
Backup Date: 01/14/2026 22:00 Hrs Central
Maintenance ID: 3034
Description: Sinch engineering will perform network redundancy testing in the Plymouth voice core. Engineers will duplicate a network link down scenario to ensure failover happens in a timely fashion, and if not, to determine fix actions to correct. Dallas voice network will not be worked on.
Impact: Customers on Plymouth SBCs may briefly see a failure to make/receive calls during failover. Customers may notice a disruption in features like BLF. Dallas SBCs should perform normally during this work.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 12, 2026 - 22:00 CST
Voyant Maintenance ID# 3041 01/20/2026 -(Low Probability) Service Affecting Jan 20, 2026 22:30 - Jan 21, 2026 05:30 CST
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/20/2026 22:30 Hrs Central
End Time/Date: 01/21/2026 05:30 Hrs Central
Maintenance ID: 3041
Description: Voyant Engineers will be renewing *.anpi.com SSL certificates.
Impact: No customer impact expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted on Jan 15, 2026 - 11:55 CST
Start Time/Date: 01/20/2026 22:30 Hrs Central
End Time/Date: 01/21/2026 05:30 Hrs Central
Maintenance ID: 3041
Description: Voyant Engineers will be renewing *.anpi.com SSL certificates.
Impact: No customer impact expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted on Jan 15, 2026 - 11:55 CST
Voyant Maintenance ID# 3038 01/27/2026 -(Low Probability) Service Affecting Jan 27, 2026 21:00-22:00 CST
Update -
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/27/2026 21:00 Hrs Central
End Time/Date: 01/27/2026 22:00 Hrs Central
Backup Date: 01/28/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Voyant engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 13, 2026 - 12:27 CST
Start Time/Date: 01/27/2026 21:00 Hrs Central
End Time/Date: 01/27/2026 22:00 Hrs Central
Backup Date: 01/28/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Voyant engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 13, 2026 - 12:27 CST
Update -
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/27/2026 21:00 Hrs Central
End Time/Date: 01/27/2026 22:00 Hrs Central
Backup Date: 01/28/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 13, 2026 - 12:18 CST
Start Time/Date: 01/27/2026 21:00 Hrs Central
End Time/Date: 01/27/2026 22:00 Hrs Central
Backup Date: 01/28/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 13, 2026 - 12:18 CST
Scheduled -
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/13/2026 21:00 Hrs Central
End Time/Date: 01/13/2026 22:00 Hrs Central
Backup Date: 01/13/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 07, 2026 - 16:43 CST
Start Time/Date: 01/13/2026 21:00 Hrs Central
End Time/Date: 01/13/2026 22:00 Hrs Central
Backup Date: 01/13/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Jan 07, 2026 - 16:43 CST