Completed
The scheduled maintenance has been completed.
Posted Jul 08, 2026 - 04:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2026 - 21:00 CDT
Scheduled
Voyant Emergency Service Affecting Notification
Start Time/Date: 07/07/2026 21:00 Hrs Central
End Time/Date: 07/07/2026 04:00 Hrs Central
Backup Date: 07/08/2026 21:00 Hrs Central
Maintenance ID: 3161
Description: Voyant engineers will be failing over our Dallas Carrier SBC this evening. This server, dallas-carrier-sbc, runs in a High Availability pair, and is also protected by another geo-diverse HA pair. Once the failover is gracefully executed sanity checks will be done to ensure health on both the primary and backup devices.
Impact: No expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted Jul 07, 2026 - 12:18 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application, Call Control Features), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex, Call Control Features), Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), MS Teams - Operator Connect (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Operator Connect), and MS Teams - Direct Routing (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Ribbon Connect).