Voyant Maintenance ID# 003230 // 10/13/2026 - Service Affecting

Scheduled Maintenance Report for Voyant

Completed

The scheduled maintenance has been completed.

Posted Oct 14, 2026 - 05:30 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 13, 2026 - 23:00 CDT

Scheduled

Voyant Service Affecting Notification

Start Time/Date: 10/13/2026 23:00 Hrs Central
End Time/Date: 10/14/2026 05:30 Hrs Central

Maintenance ID: 0003230

Description: Voyant will perform maintenance on Atlas/CAP servers to apply new feature releases

Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.

Release notes for CAP: https://community.sinch.com/t5/Product-Enhancements/Oct-14-2026-Enhancements-to-the-Customer-Administration-Portal/ta-p/19994 and Atlas https://community.sinch.com/t5/Product-Enhancements/Oct-14-2026-Enhancements-for-Atlas/ta-p/19992

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@Voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center

Posted Oct 08, 2026 - 14:58 CDT

This scheduled maintenance affected: CAP & Atlas (UCaaS) (Atlas Partner Portal, Customer Administration Portal), Webex Calling – Cloud Connected PSTN (CCP) (Customer Administration Portal), Operator Connect - Microsoft Teams (Customer Administration Portal), Direct Routing - Microsoft Teams (Customer Administration Portal), and Enterprise SIP Trunking (Customer Administration Portal).