Completed
The scheduled maintenance has been completed.
Posted Apr 15, 2026 - 03:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 14, 2026 - 23:30 CDT
Scheduled
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 04/14/2026 23:30 Hrs Central
End Time/Date: 04/15/2026 03:00 Hrs Central
Backup Time/Date: 04/15/2026 23:30 Hrs Central
Maintenance ID: 3110
Description: Voyant will be moving system-generated emails (such as voicemail and other call feature report emails) from Broadworks to a new email delivery system to improve overall reliability and consistency.
Customers that filter e-mail based on IP addresses may need to add the new IP to their filters.
Current IP addresses: 206.147.190.70 & 206.147.191.70
New IP address: 159.112.253.239
Impact: No expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted Mar 31, 2026 - 14:27 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend), and Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling).