Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2026 - 09:00 CDT
Scheduled
Voyant Service Affecting Notification
Start Time/Date: 03/25/2026 21:00 Hrs Central End Time/Date: 03/25/2026 22:00 Hrs Central Backup Date: 03/26/2026 21:00 Hrs Central
Maintenance ID: 3098
Description: In anticipation of new Yealink DECT phone chipsets as well as the new Yealink model W59R_PRO, new firmware tags will be loaded to both Voyant and ANPI AS. Files will be rebuilt, but changes will not be pushed to phones. New phones in the below model range will get these tags and new firmware. Any pre-existing phone that reboots after this change, will also get the new update. New firmware is backwards compatible with existing chipsets. It is not necessary at this time to reboot existing phones.
Impact: No customer impact expected. Not pushing changes to phones means no reboot. New phones added will get correct firmware.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted Mar 17, 2026 - 16:25 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, Call Control Features), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Call Control Features), and Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling).