Scheduled
Voyant Maintenance ID# 3241 10/27/2026 - (Low Probability) Service Affecting
Start Time/Date: 10/27/2026 22:00 Hr Central
End Time/Date: 10/28/2026 04:00 Hr Central
Backup Time/Date: 10/28/2026 22:00 Hr Central
Maintenance ID: 3241
Description: Voyant will be performing maintenance on our Plymouth access SBC. This device is both geo diverse as well as HA redundant, no impact to users devices is expected.
Impact: Devices should fail over to our redundant SBC, the geo diverse device that will not be involved in this work. No impact expected
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant support
Posted Oct 21, 2026 - 14:47 CDT
This scheduled maintenance affects: CAP & Atlas (UCaaS) (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, OfficeXtend, Webex Calling Application, Call Control Features), Broadworks Portal (UCaaS) (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, OfficeXtend, Cisco Webex, Call Control Features), Webex Calling – Cloud Connected PSTN (CCP) (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), and Direct Routing - Microsoft Teams (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Ribbon Connect).