Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/27/2026 21:00 Hrs Central End Time/Date: 01/27/2026 22:00 Hrs Central Backup Date: 01/28/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Voyant engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted Jan 13, 2026 - 12:27 CST
Update
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/27/2026 21:00 Hrs Central End Time/Date: 01/27/2026 22:00 Hrs Central Backup Date: 01/28/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted Jan 13, 2026 - 12:18 CST
Scheduled
Voyant Service Affecting Notification (Low Probability)
Start Time/Date: 01/13/2026 21:00 Hrs Central End Time/Date: 01/13/2026 22:00 Hrs Central Backup Date: 01/13/2026 21:00 Hrs Central
Maintenance ID: 3038
Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.