Voyant Maintenance ID# 3038 01/27/2026 -(Low Probability) Service Affecting

Scheduled Maintenance Report for Voyant

Completed

The scheduled maintenance has been completed.
Posted Jan 27, 2026 - 22:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2026 - 21:00 CST

Update

Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 01/27/2026 21:00 Hrs Central
End Time/Date: 01/27/2026 22:00 Hrs Central
Backup Date: 01/28/2026 21:00 Hrs Central

Maintenance ID: 3038

Description: Voyant engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted Jan 13, 2026 - 12:27 CST

Update

Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 01/27/2026 21:00 Hrs Central
End Time/Date: 01/27/2026 22:00 Hrs Central
Backup Date: 01/28/2026 21:00 Hrs Central

Maintenance ID: 3038

Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done. This is being resched for 1/27 to add an update.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted Jan 13, 2026 - 12:18 CST

Scheduled

Voyant Service Affecting Notification (Low Probability)

Start Time/Date: 01/13/2026 21:00 Hrs Central
End Time/Date: 01/13/2026 22:00 Hrs Central
Backup Date: 01/13/2026 21:00 Hrs Central

Maintenance ID: 3038

Description: Sinch engineers will be restarting one of the services on one of the ANPI appservers. This process is being done to clear some standing alarms due to the recent upgrade. Production services should be supported by the remaining server(s) while this work is being done.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted Jan 07, 2026 - 16:43 CST
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application, Call Control Features).