Maint-003216 Operator Connect Trunk Maintenance - Service Affecting (low probability)

Scheduled Maintenance Report for Voyant

Completed

The scheduled maintenance has been completed.
Posted Oct 06, 2026 - 20:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 06, 2026 - 19:00 CDT

Scheduled

Voyant Service Affecting Notification - Low Probability

Start Time/Date: 10/6/2026 19:00 Hrs Central
End Time/Date: 10/6/2026 20:00 Hrs Central
Backup Date: 10/7/2026 19:00 Hrs Central

Maintenance ID: 3216

Description: Voyant engineers will be implementing a back end change on the shared operator connect trunks, this is in coordination and recommendation of our device manufacturer.

Impact: No expected customer impact. Trunks will be validated pre and post maintenance for call stability.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted Oct 01, 2026 - 09:56 CDT
This scheduled maintenance affected: Operator Connect - Microsoft Teams (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Operator Connect).