Start Time/Date: 11/9/2026 22:00 Hrs Central Time End Time/Date: 11/10/2026 04:00 Hrs Central Time
Backup Time/Date: 11/10/2026 22:00 Hrs Central Time
Maintenance ID: 3253
Description: Voyant engineers will be updating the call recording platform User Interface.
Impact: During the maintenance window, call recordings will not process and user access will not function. Once the upgrade is complete, recording and interface access will be restored. Historical data prior to and after the maintenance will be functional, but no calls will be recorded while the platform is under maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Voyant Network Operations Center
Posted Nov 03, 2026 - 14:50 CST
This scheduled maintenance affects: Broadworks Portal (UCaaS) (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, OfficeXtend, Cisco Webex, Call Control Features).